How can we help?
We do not have live chat or a docs portal—reach us by email and browse quick answers below.
[email protected] — we typically reply within one business day.
Use Game Review after any match; set bot difficulty from the Play screen.
Kid-friendly by design: no live chat and ads are screened for appropriateness.
How do I analyze my games?
After any game, click 'Game Review' to get move-by-move feedback and coach-style commentary.
What engine powers analysis?
All computer play and analysis run on Stockfish; we tune difficulty and hints for learning.
How do I get help?
Email [email protected] and include your username plus a short description of the issue.
Can I customize the board?
Yes. Go to Settings > Board Customization to switch piece sets and color schemes.
Email support
Email [email protected] with screenshots and your steps; we answer as fast as we can.
Troubleshooting quick wins
- Refresh the page and re-open your session.
- Clear cached data if boards or pieces look incorrect.
- Use a modern browser (Chrome, Edge, Safari, Firefox).